Delivery help from the elves
Postroom Hotline
If Santa’s post hasn’t arrived as expected, tell us here and we’ll check the records.
1
Find your deliveryEnter the details exactly as they appear on the order.
These details are used only to locate the order. Nothing from the order will be displayed here.
We found the records for this delivery.What would you like to report?
Report received
The elves are on it
Your report has been added securely to the order. We’ve sent a confirmation to the email address used at checkout.
Report reference:
Return to Santa’s PostroomHaving trouble matching the details? Please use our contact page and don’t include payment information in your message.