📦 FREE DELIVERY| ✅ TRACKED BY ROYAL MAIL| 🎅 DELIVERY GUARANTEE
Get your child’s letter
✨ Order before November 18th

A letter from Santa, made just for Your child.

Personalised by name, with two real mentions of things they did this year. Delivered straight to your door, with a Nice List certificate that unlocks an online world of 36+ Christmas activities.

Early Bird£17.99
Begin your child’s letter
📦 Free postage
📬 Delivered by 7th Dec
🦌 Free bonus extras
📮 Fits through the letterbox
Nice List
Approved
Santa and his reindeer running with a wrapped gift
See the magic before you order

A real glimpse of their letter

Add a first name and choose one special moment. The preview updates instantly, using the same personalised wording style as the finished letter.

How should Santa refer to them?

Dear Your Child,

Merry Christmas from the North Pole!

Mrs. Claus, the elves, and I heard that you started school this year. Everyone here felt very proud when your name appeared in my special book.

Made and printed in the UK
Prepared and checked by hand
Plastic-free packaging
Sent with Royal Mail tracking
The main event

What lands on your child’s doormat

Two keepsakes, personalised for one very special child.

Reindeer holding a wrapped Christmas gift
1

A personalised letter from Santa

Addressed to your child by name and featuring two special moments from their year, so it feels as though Santa truly knows what they’ve been up to. Written in his own warm, wonderful voice.

2

An official Nice List certificate

Personalised with your child’s name and stamped by the North Pole itself. Its unique code checks their place on the Nice List and unlocks their online North Pole adventures.

Plus, loads of free bonus extras are tucked inside too.

A personalised Santa letter, Nice List certificate and officially sealed burgundy envelope arranged together
Comes with every order

Plus, it all arrives with...

Every letter comes packed with free Christmas bonuses, ready to make the magic last even longer.

Free
🖍️

Christmas storybook and activities

An age-appropriate Christmas storybook, filled with colouring, spot the difference and more.

Free
✉️

Reply to Santa template

A blank letter with prompts and checkboxes to help your child write straight back.

Free
🛑

'Santa Stop Here' poster

A Christmas Eve checklist poster to hang in the front window or on their bedroom door.

Free
🗺️

Santa's route map

Scan the QR code on Christmas Eve to track exactly where Santa is right now.

Free
🍪

Christmas treat recipe cards

Two of Mrs Claus's favourites, so you can bake what Santa loves at home together.

Bonus
🦌

...and a bonus reindeer of their own

Keep scrolling, we have a feeling this will be their favourite part. 👇

Prepare to hear a lot about this

Every child gets their own Christmas Eve reindeer

Santa allocates one special reindeer to remember the way to your home on Christmas Eve. That reindeer becomes your child’s own special connection to the North Pole.

Your child will learn all about their reindeer with:

  • A keepsake profile card filled with their reindeer’s personality, favourite food and Christmas Eve role
  • A QR code leading to the Reindeer Barn: use their certificate code to meet all nine reindeer, each with their own videos and activity page
  • A reindeer food package and a recipe card for their reindeer’s favourite food — a Christmas activity to make together
▦ Scan the code on your reindeer's card to meet them properly online.
Blitzen Christmas Eve assignment card Comet Christmas Eve assignment card Cupid Christmas Eve assignment card Dancer Christmas Eve assignment card Dasher Christmas Eve assignment card Donner Christmas Eve assignment card Prancer Christmas Eve assignment card Vixen Christmas Eve assignment card Rudolph Christmas Eve assignment card
Your reindeer

Being allocated...

Santa is choosing a special reindeer from the herd.

Your child is being allocated a reindeer...

Comet the reindeer, tangled up in fairy lights
Comet
Loves fairy lights
Juniper the reindeer, mid-laugh
Juniper
Biggest laugh at the Pole
Frost the reindeer, dusted in snow
Frost
First to spot snowfall
Clementine the reindeer, in a hat and scarf
Clementine
Youngest of the herd
Included with every letter set

Their Christmas adventure continues online

The excitement carries on long after the envelope is opened. Their Nice List certificate holds the unique code to a North Pole world made for Christmas play.

36+ activitiesAll 9 reindeer25 advent surprisesAccess until 31st January
Tablet preview of the official North Pole certificate checker Their key to the magic

An official place on the Nice List

Enter the unique code from their personalised certificate and let the Chief Elf check the North Pole records. The same code unlocks their private Christmas experience.

Tablet preview of the Reindeer Barn and saved activity progress Meet the whole sleigh team

Nine reindeer, a world to explore

Their own Christmas Eve reindeer is waiting in the Barn, alongside all eight friends. Every reindeer has a page filled with activities, with progress remembered for their next visit.

Tablet preview of Rudolph’s Snowy Dash game 36+ activities included

Plenty of reasons to come back

From reindeer games to colouring, spot-the-difference puzzles and video messages, there’s Christmas fun to enjoy throughout the season. They can return to favourites whenever they like.

Tablet preview of the North Pole advent calendar with its larger Christmas Day window A daily December surprise

A little Christmas magic, every day

Find the number and open a window for a short video surprise, from 1 December through Christmas Day. Earlier windows stay available, so they can catch up after their letter arrives.

All included with their letter set. Unlock with their Nice List Certificate Code and enjoy access until 31st January.

Enjoy on a phone, tablet or computer.

Begin your child’s letter
How it works

Three minutes now, a memory forever

1

Tell us about them

Select two things your child did this year: got a new pet, lost a tooth, performed in a school play, anything.

2

We personalise & post it

Santa's elves carefully prepare every personalised detail, ready for tracked Royal Mail dispatch in the first week of December.

3

It lands on the mat

Sized to fit straight through your letterbox, with no missed deliveries or waiting in. Then the Christmas magic can begin.

Santa and his reindeer cheering excitedly

Our 'Delivered by 7th December' guarantee

Everything goes out by tracked Royal Mail. If it hasn't landed by 7th December, tell us with a quick online form. We'll track it down, and if we can't confirm it's on its way, we'll send a brand new one that same week. No stress, no missed Christmas Eve.

Order your child’s letter
One very special delivery
£17.99

Your child’s letter set, festive extras and online North Pole access. FREE postage.

Get your child’s letter from Santa

36+ activities & the advent calendar included · Access until 31st January

🎁 Got more than one little believer at home? Every child gets their own letter, certificate and reindeer, posted separately. Just add them at checkout.
Early Bird Offer

£17.99 until 18 November

After the Early Bird offer finishes, the regular price is £24.99.

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Good to know

Quick questions, quick answers

Use the unique Nice List Certificate Code printed on your child’s certificate to check the North Pole records and unlock the Reindeer Barn and advent calendar. Online access is included with every letter set.

The Christmas activities and opened advent surprises are available until 31st January following Christmas. Enjoy them on a phone, tablet or computer, with progress linked to your child’s pass.

No. Everything is accessed using the unique Nice List Certificate Code printed on their certificate. Your child only needs to enter the code, with no account to create or extra personal details to provide.

Each child gets their own fully personalised letter, certificate and reindeer, posted separately through your letterbox. Nothing is bundled into one envelope.

Yes. Everything is sized specifically to post through a standard letterbox, so you don't need to be home to receive it.

Fill in our quick online form and we'll track your order. If we can't confirm it's about to arrive, we'll send a brand new one that same week, in plenty of time for Christmas Eve.

Absolutely. Choose their favourite at checkout, or leave it with us and we'll assign one from the herd ourselves.

Santa and reindeer laughing together

Give them a Christmas Eve they’ll talk about all year

Personalised, posted, and guaranteed by 7th December. It takes three minutes to order. The look on their face lasts a lot longer.

Get your child’s letter
The complete Christmas post

See exactly what £17.99 includes

A personalised delivery from Santa, complete with printed keepsakes, festive extras and online Christmas adventures to enjoy until 31st January.

Personalised Santa letter, Nice List certificate and officially sealed burgundy envelope
Personalised for your child

The official post from Santa

The main event arrives ready to create a wonderfully convincing North Pole moment, with their name and real memories woven into Santa’s letter.

  • Personalised Santa letterAuthentic ivory parchment, personalised with their name and two moments from their year, then signed by Santa.A4100gsm parchment
  • Personalised Nice List certificateA keepsake celebrating their place on Santa’s Nice List, personalised with their name and signed by Santa and the Chief Elf. A unique QR code lets your child verify the certificate in the official online North Pole records.15cm × 10cm250gsm card
  • Burgundy sealed envelopeA rich burgundy envelope finished with an official gold seal, making the arrival feel unmistakably special.DL size135gsm matte paper
Free Christmas extras

More magic tucked inside

The letter opens the story. The free extras give your family more ways to enjoy the build-up and prepare for Santa’s arrival together.

  • Their own reindeer profile cardTheir assigned or chosen reindeer becomes part of the story, with a double-sided profile and QR access to the reindeer’s online world.A5350gsm double-sided card
  • Reindeer food package & recipe cardMake their reindeer’s favourite food together using the special recipe card, then fill the kraft package ready for Christmas Eve.7.5cm × 10cmKraft paper
  • Christmas story and activity bookAn age-appropriate festive story with activities chosen to suit younger or more confident readers.A5, 12 pagesAges 2–5 or 6+
  • Double-sided Christmas Eve posterFollow Santa’s route around the world, then turn it over to display a Santa Stop Here sign.A4 double-sided130gsm gloss
  • Reply to Santa letterFriendly prompts make writing back to Santa simple and exciting.A4Printed writing sheet
  • Double-sided recipe cardTwo of Mrs Claus’s festive favourites, ready for a cosy Christmas baking activity together.15cm × 10cmGlossy double-sided card
Christmas storybook, reply to Santa sheet, route map, poster, recipe cards, reindeer food package and reindeer profile card
The magic continues online

Their certificate opens a whole online Christmas world

Online North Pole access is included with every letter set. Their unique Nice List Certificate Code unlocks the experience until 31st January.

Validate their Nice List certificate

Enter their unique Nice List Certificate Code and let the Chief Elf check their place in the official North Pole records. Their certificate is also their pass to the Reindeer Barn and advent calendar.

Step into their reindeer’s world

Scan the QR code on their profile card, then use the unique code on their Nice List certificate to unlock all nine reindeer pages, with 36+ activities including games, colouring, puzzles and videos.

Their North Pole advent calendar

25 daily video surprises from 1 December to Christmas Day, with catch-up windows and replay included. Their certificate code remembers their discoveries.

Track Santa with NORAD

Scan the code on Santa’s route map to open the official NORAD Tracks Santa website and follow his progress around the world on Christmas Eve.

For parents’ eyes only

The practical details behind the North Pole magic

Every order is prepared and checked by hand before Royal Mail takes it on its way.

Made here in the UK

Personalised pieces are created in-house, with the remaining printed materials produced by a UK printing business.

Prepared and checked by hand

Personalised details are checked carefully, then each letter is folded and packed ready for its Christmas journey.

Tracked by Royal Mail

Every order includes Royal Mail tracking, so you can follow the Christmas post once it begins its journey.

Personal details handled carefully

Your child’s information is used to create and fulfil the order. Marketing emails are sent only when a parent actively chooses to opt in.

Our Christmas delivery promise

If your order has not arrived by 7th December, use our quick Postroom Hotline form by 13th December and we’ll get straight on it. Replacements are sent as quickly as possible, with replacement processing closing on 16th December. Lost or undelivered orders will be investigated and refunded where appropriate.

Thoughtfully packed in paper and card

No plastic mailer or plastic wrapping. The paper and card pieces, reindeer food package, envelope and cardboard mailer can be recycled where accepted locally. Please remove the decorative seal before recycling.

Your letter so far

You’re creating a letter for your child

Letter creation17% created

Your choices:

Santa is assigning a Christmas Eve reindeer.
✓ Personalised certificate included ✓ Free Christmas extras included ✓ Free tracked delivery included ✓ Online Christmas world included ✓ Early Bird price available today

Almost there. Next, choose the age range and add the delivery details.

Everything included with your Santa letter

The printed letter set and online Christmas experience are included, with free tracked delivery and online access until 31st January.

Continue with your child’s letter
Early Bird Offer

£17.99 until 18 November

After the Early Bird offer finishes, the regular price is £24.99.

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£17.99Free postage
Get your child’s letter